Customer service advisor
A member of the service team will oversee your account
Access to technical teams and engineers
Scheduled Maintenance Visits
Pre-planned visits to ensure compliance with relevant British Standards
Guaranteed Response Times for Emergency Calls
Pre-agreed Spending Limits
Avoid costly return visits and delays by utilising van stocks
Provided during engineer visits
No Up-Front Payments
Setting up an account ensures no delay in repairs
Well-chosen, well-maintained commercial blinds experience fewer failures, operate more efficiently, and require fewer replacements. Our Maintenance Packages include guaranteed response times, maintenance, and cleaning schedules.
Our Platinum level for critical blind and solar shade installation is our most comprehensive package covering all costs*. We provide quick response times for on-call and reporting. We also offer a 4-hour emergency maintenance service for our top three tiers: Platinum, Silver, and Gold.
Our specialist teams will audit your existing blinds, shades and shutters and provide you with a detailed breakdown of problems, improvements, and recommendations. We can provide high-level adjustment of mechanised and electronic units to pre-empt problems and reduce on-call maintenance.
At Labetts we deliver peace of mind with our blind maintenance packages for critical applications, enhanced asset management and creative solutions to complex solar shading needs.
(*Except major cleaning and controllers)