Our Blind Maintenance Packages

Benefits of blind maintenance.

Customer service advisor 
A member of the service team will oversee your account

Technical Support 
Access to technical teams and engineers

Scheduled Maintenance Visits 
Pre-planned visits to ensure compliance with relevant British Standards

Guaranteed Response Times for Emergency Calls
24hr response

Pre-agreed Spending Limits
Avoid costly return visits and delays by utilising van stocks

On-Site Training
Provided during engineer visits

No Up-Front Payments
Setting up an account ensures no delay in repairs 

Why choose a blind maintenance package?

Well-chosen, well-maintained commercial blinds experience fewer failures, operate more efficiently, and require fewer replacements. Our Maintenance Packages include guaranteed response times, maintenance, and cleaning schedules.  

Our Platinum level for critical blind and solar shade installation is our most comprehensive package covering all costs*. We provide quick response times for on-call and reporting. We also offer a 4-hour emergency maintenance service for our top three tiers: Platinum, Silver, and Gold.

Our specialist teams will audit your existing blinds, shades and shutters and provide you with a detailed breakdown of problems, improvements, and recommendations. We can provide high-level adjustment of mechanised and electronic units to pre-empt problems and reduce on-call maintenance.

At Labetts we deliver peace of mind with our blind maintenance packages for critical applications, enhanced asset management and creative solutions to complex solar shading needs.

(*Except major cleaning and controllers) 

Request a Blinds Audit today, call 0208 315 6530 or click here to enquire online

Blind maintenance service plans

Bronze
Silver
Gold
Platinum
Activity
‘’Blind-by-blind" report on blind condition and recommendations, with photos.
Small spares included in PPM price
On-site control checks
Work completed out of hours where required
Motors and Fabrics included
‘Insurance’ – if blind fails after having been serviced Labetts to replace FOC
Within terms of the agreement
Blind Technician to attend to call outs within:
N/A
2 weeks
1 Week
24 hours
Full report and recommendations provided within:
2 weeks
1 week
48 hours
48 hours
Number of planned visits per blind per year
1
1
2
2
Callouts Included
Get Started
Get Started
Get Started
Get Started
Bronze
Activity
‘’Blind-by-blind" report on blind condition and recommendations, with photos.
Small spares included in PPM price
On-site control checks
Work completed out of hours where required
Motors and Fabrics included
‘Insurance’ – if blind fails after having been serviced Labetts to replace FOC
Within terms of the agreement
Blind Technician to attend to call outs within:
N/A
Full report and recommendations provided within:
2 weeks
Number of planned visits per blind per year
1
Callouts Included
Get Started
Silver
Activity
‘’Blind-by-blind" report on blind condition and recommendations, with photos.
Small spares included in PPM price
On-site control checks
Work completed out of hours where required
Motors and Fabrics included
‘Insurance’ – if blind fails after having been serviced Labetts to replace FOC
Within terms of the agreement
Blind Technician to attend to call outs within:
2 weeks
Full report and recommendations provided within:
1 week
Number of planned visits per blind per year
1
Callouts Included
Get Started
Gold
Activity
‘’Blind-by-blind" report on blind condition and recommendations, with photos.
Small spares included in PPM price
On-site control checks
Work completed out of hours where required
Motors and Fabrics included
‘Insurance’ – if blind fails after having been serviced Labetts to replace FOC
Within terms of the agreement
Blind Technician to attend to call outs within:
1 Week
Full report and recommendations provided within:
48 hours
Number of planned visits per blind per year
2
Callouts Included
Get Started
Platinum
Activity
‘’Blind-by-blind" report on blind condition and recommendations, with photos.
Small spares included in PPM price
On-site control checks
Work completed out of hours where required
Motors and Fabrics included
‘Insurance’ – if blind fails after having been serviced Labetts to replace FOC
Within terms of the agreement
Blind Technician to attend to call outs within:
24 hours
Full report and recommendations provided within:
48 hours
Number of planned visits per blind per year
2
Callouts Included
Get Started

Book a blinds audit