Our Blind Maintenance Packages

Benefits of blind maintenance.

Customer service advisor 
A member of the service team will oversee your account

Technical Support 
Access to technical teams and engineers

Scheduled Maintenance Visits 
Pre-planned visits to ensure compliance with relevant British Standards

Guaranteed Response Times for Emergency Calls
24hr response

Pre-agreed Spending Limits
Avoid costly return visits and delays by utilising van stocks

On-Site Training
Provided during engineer visits

No Up-Front Payments
Setting up an account ensures no delay in repairs 

Why choose a blind maintenance package?

Well-chosen, well-maintained commercial blinds experience fewer failures, operate more efficiently, and require fewer replacements. Our Maintenance Packages include guaranteed response times, maintenance, and cleaning schedules.  

Ultimately, we will tailor a maintenance package to meet your goals and requirements.

Our Platinum level for critical blind and solar shade installation is our most comprehensive package covering all costs*. We provide quick response times for on-call and reporting. We also offer a 4-hour emergency maintenance service for our top three tiers: Platinum, Silver, and Gold.

Our specialist teams will audit your existing blinds, shades and shutters and provide you with a detailed breakdown of problems, improvements, and recommendations. We can provide high-level adjustment of mechanised and electronic units to pre-empt problems and reduce on-call maintenance.

At Labetts we deliver peace of mind with our blind maintenance packages for critical applications, enhanced asset management and creative solutions to complex solar shading needs.

(*Except major cleaning and controllers) 

Request a Blinds Audit today, call 01202 897119 or click here to enquire online

Blind maintenance service plans

Bronze
Silver
Gold
Platinum
Activity
‘’Blind-by-blind" report on blind condition and recommendations, with photos.
Small spares included in PPM price
On-site control checks
Work completed out of hours where required
Motors and Fabrics included
‘Insurance’ – if blind fails after having been serviced Labetts to replace FOC
Within terms of the agreement
Blind Technician to attend to call outs within:
N/A
2 weeks
1 Week
24 hours
Full report and recommendations provided within:
2 weeks
1 week
48 hours
48 hours
Number of planned visits per blind per year
1
1
2
2
Callouts Included
Get Started
Get Started
Get Started
Get Started
Bronze
Activity
‘’Blind-by-blind" report on blind condition and recommendations, with photos.
Small spares included in PPM price
On-site control checks
Work completed out of hours where required
Motors and Fabrics included
‘Insurance’ – if blind fails after having been serviced Labetts to replace FOC
Within terms of the agreement
Blind Technician to attend to call outs within:
N/A
Full report and recommendations provided within:
2 weeks
Number of planned visits per blind per year
1
Callouts Included
Get Started
Silver
Activity
‘’Blind-by-blind" report on blind condition and recommendations, with photos.
Small spares included in PPM price
On-site control checks
Work completed out of hours where required
Motors and Fabrics included
‘Insurance’ – if blind fails after having been serviced Labetts to replace FOC
Within terms of the agreement
Blind Technician to attend to call outs within:
2 weeks
Full report and recommendations provided within:
1 week
Number of planned visits per blind per year
1
Callouts Included
Get Started
Gold
Activity
‘’Blind-by-blind" report on blind condition and recommendations, with photos.
Small spares included in PPM price
On-site control checks
Work completed out of hours where required
Motors and Fabrics included
‘Insurance’ – if blind fails after having been serviced Labetts to replace FOC
Within terms of the agreement
Blind Technician to attend to call outs within:
1 Week
Full report and recommendations provided within:
48 hours
Number of planned visits per blind per year
2
Callouts Included
Get Started
Platinum
Activity
‘’Blind-by-blind" report on blind condition and recommendations, with photos.
Small spares included in PPM price
On-site control checks
Work completed out of hours where required
Motors and Fabrics included
‘Insurance’ – if blind fails after having been serviced Labetts to replace FOC
Within terms of the agreement
Blind Technician to attend to call outs within:
24 hours
Full report and recommendations provided within:
48 hours
Number of planned visits per blind per year
2
Callouts Included
Get Started

Book a blinds audit